Seller guide · Article 13 of 17
I don't have Qi Card or Zain Cash: can I still get paid?
In this article
Short answer: payouts go only to a Qi Card account or a Zain Cash wallet. If you use the SuperQi app, your SuperQi wallet counts: we transfer to the wallet registered to your phone number. Other bank accounts and cards are not supported.
Your options
| You have | What to enter |
|---|---|
| The SuperQi app | Choose SuperQi wallet (by phone number) and enter your phone number |
| A Qi Card | The 10 or 12 digit account number printed on the card (front or back) and shown in the Qi app, not the 16-digit card number |
| A Rafidain Bank Mastercard added in SuperQi | Accepted as a Qi Card account |
| A Zain Cash wallet | The phone number of the wallet |
| A relative's account | Allowed for a parent, spouse, sibling, child or other close relative, with their consent, if you declare it when you set it up. Never a friend |
Not supported
Other banks' accounts, bank transfers to other accounts, other wallets and cash.
What to do now
- You can still publish services and take orders.
- Get a SuperQi, Qi Card or Zain Cash account before your first order completes. A Zain Cash wallet can be opened in the Zain Cash app with your phone number and ID.
- Add it in Earnings & payments, "Set up payout account" (section 8). The holder name must match your legal name, or the relative you declare.
Still need help?
Our support team replies within 8 business hours, 7 days a week. No account needed.