Creating a great service

Open My services and create a service. The form has steps named "Overview", "Pricing", "Review" and "Add-ons". The last button is "Submit for Review".

The pieces

Practical tips:

• Be narrow. "CV design" gets ordered more than "design".
• Be honest about scope and time. Your delivery clock is a promise.
• Price warnings are only warnings. If your price is far below or above what is typical in the category, Kaasb shows a hint and still lets you submit. The hard floor is 5,000 IQD.
• Your service can have no payout account behind it: you can publish first and add a payout account later (see section 8). You do need one before you can be paid.

What is refused automatically at "Submit for Review"

Some mistakes are caught immediately, so you do not wait hours to be told:

• A phone number, email, link or social handle in the title, description, tags, packages, FAQ or buyer questions.
• Random-letter padding that only pushes the text past the length minimum.
• The same image twice.
• A description under 120 characters, or a package under 20.

What reviewers reject or send back, and why

Every new service is read by a person. Kaasb rejects or returns listings for reasons like these:

• Contact details or paying outside Kaasb, in text or inside images or a profile photo. Escrow cannot protect off-platform deals.
• Not allowed by Iraqi law or the Acceptable Use Policy: adult content, violence or hate, weapons and controlled goods, counterfeits, malware and hacking, misleading medical, legal or financial advice, other people's personal data.
• Academic cheating services (writing an exam or thesis for a student to submit as their own). Proofreading, formatting and typing support is fine.
• Selling followers, likes, views or comments.
• Physical goods or work. Kaasb is for digital services; a physical part of a service is not accepted.
• Copied content or images (stock photos, other sellers' work), or a duplicate of another listing, including your own.
• Misleading claims or credentials.
• Unclear listings: a vague title like "anything", missing scope or delivery format, packages that do not match the description, unrealistic delivery time, blurry or low-resolution images, poor spelling.
• Calls: Kaasb does not support voice or video calls as part of a service; keep it to chat and delivery.
• Low-effort or spam listings.

How review works and how long it takes

1. Press "Submit for Review". The status becomes "In review".
2. A person reads it, in the order received. Most are decided within a day, sometimes two when the queue is busy. You get a notification and an email. Sending it again does not speed it up.
3. The outcome:
   • Approved: the status becomes "Live" and buyers can order.
   • Edits needed ("Action needed: edits"): the note says exactly what to change. Make the edits and resubmit. A resubmission identical to the version that was returned is refused. Kaasb can ask for edits up to three times on the same listing; the third is marked final.
   • Rejected (final): it cannot be edited or republished. You can archive it and create a new service that follows the reason.
4. You have 14 days to answer an edit request. You get reminders on the way. If nothing is resubmitted by day 14, the service is archived ("Archived, edits overdue"), and you can still make the edits and resubmit.

Changing a live service

Edits to the title, description, category, packages (including price, delivery time and revisions), buyer questions or new images go back to review. Your service stays live during the review, and buyers keep seeing and ordering the approved version. If the reviewer asks for changes to your edit, the live service is untouched; you get a reminder after 3 days, and the edit is withdrawn after 30 days without a resubmission. Press "Discard changes" to return to the live version. Tags and FAQ edits go live without review.

Limits (so one seller cannot flood the catalog)

Typical limits by seller level (New Seller, Level 1, Level 2, Top Rated):

Your own usage ("4 of 7") shows where you create services. A New Seller also takes at most 5 open paid orders at a time; deliver some and new orders open up again.

Pause, archive, delete

• "Pause" hides a live service until you resume it. A paused service still counts toward your limits.
• Archive removes it from your list and from buyers, frees its slot, and keeps its orders and reviews. You can restore it as a draft.
• You cannot delete a service that has open orders; finish them first.