Paying

Payment methods

Checkout shows only the methods that are working at that moment. Today:

• Qi Card, listed first. On Qi Card's secure page you can pay with a Qi Card, a SuperQi wallet, or any Visa or Mastercard from any bank. Your bank may ask for a verification code. Kaasb never sees your card details.
• Zain Cash.

Pay only through the buttons on Kaasb, never through a link someone sends you.

Minimum

The smallest amount on Kaasb is 5,000 IQD (packages, project milestones and tips).

Step by step (service order)

1. Choose your package and add-ons, then press Confirm Order.
2. Choose the method. The button reads, for example, Pay 25,000 IQD with Qi Card or Pay 25,000 IQD with Zain Cash.
3. You are redirected to the payment page. Finish the payment there.
4. You return to Kaasb and see a confirmation. Your money is now in escrow. Next step: Submit requirements.

Paying with Zain Cash

Zain Cash asks, in this order, for your wallet number, then a verification code sent by WhatsApp or SMS to that number, then your PIN.

• Keep your phone nearby and check WhatsApp if no text arrives.
• Make sure the wallet has enough balance. If it does not, the page tells you your Zain Cash balance is not enough. Top up in the Zain Cash app or at any Zain Cash agent, then order again.
• The Zain Cash page closes after about 15 minutes.

"Payment page closed" or "Payment not completed"

• It means the payment did not finish. Nothing was charged.
• Your order is held for about an hour. Go to My orders → Purchases and press Complete payment, or press Cancel order to start over.
• If you see a note that the payment page is still open, wait until the time it shows, then try again. This prevents a double charge.
• Payment still processing or Verifying order: the bank or wallet has not confirmed yet. Do not pay again. Your order updates by itself.
• Refund started: you were charged but the order could not go ahead, and the money is on its way back (section 7).
• Not sure what happened? Open Payment history, note the Payment ref, and write to support.

Never pay outside Kaasb

No seller and no one from Kaasb will ever ask you to send money by transfer, cash, wallet or card outside the platform, or to "pay directly to save the fee". Money paid outside Kaasb has no escrow, no dispute and no refund. See section 8.