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Common questions before you order

Are services reviewed before they are published?

Yes. Every service on Kaasb is reviewed by an admin before it goes live, and most are decided within a day. Services are listed in Iraqi dinars, and buyers pay the listed price with no buyer fee.

What payment methods are accepted?

Buyers pay in Iraqi dinars with Qi Card or Zain Cash. You do not need a Qi Card account: any Visa or Mastercard from any bank works on Qi Card's secure page. Sellers are paid in IQD to a Zain Cash or Qi Card payout account after the buyer accepts the work, usually within 5 working days of requesting a payout.

How does the escrow work?

When a buyer pays for an order, the funds are held by Kaasb (not the seller) until the work is approved. This protects both sides — buyers get what they paid for, sellers get paid for approved work.

What is the platform fee?

Kaasb takes 10% of the order value. The seller keeps the remaining 90%. The fee is only taken on completed orders — no fee on cancelled or refunded orders. Tips sent from 14 November 2026 carry the same 10% fee (the seller receives 90% of the tip); tips sent before that date are fee-free.